Book Paul For Your Next Corporate Event

Former NSW Ambulance Senior Chaplain

20+ years in high-pressure environments

Leadership support during major incidents, including the Lindt Café siege

Why This Matters

What Paul Delivers

The biggest challenge facing leaders today isn’t just performance - it’s pressure.

Leaders are expected to:

  • Support their people through uncertainty

  • Manage psychosocial risks in the workplace

  • Make decisions with incomplete or changing information

  • Stay steady while others rely on them

But most have never been shown how to do this well.

When pressure rises, leaders can:

  • Overthink or hesitate

  • Communicate poorly

  • Take on too much

  • Burn out trying to support everyone

This is where leadership matters most.

Paul doesn’t deliver theory.

He brings practical leadership strategies shaped in real-world, high-pressure environments, where clear thinking, calm communication, and effective support are critical.

His keynotes help leaders:

  • Think clearly under pressure

  • Communicate when it matters most

  • Support their team without taking on too much

  • Create calm and stability in uncertain situations

The result is leadership that is grounded, effective, and immediately applicable.

Keynote Topics

How To Lead Well During a Crisis

How To Support Your team Without Taking On Too Much

How to slow your thinking, communicate clearly, and lead effectively when pressure is high and information is incomplete.

Participants will learn:

  • How to think clearly and make decisions under pressure

  • How to communicate with clarity when information is changing

  • How to create a calm environment for your team

How to support your people without burning out or feeling like you have to carry everything yourself.

Participants will learn:

  • What they should (and shouldn’t) take responsibility for

  • How to support others without trying to fix everything

  • How to stay effective without becoming overwhelmed

Introducing Paul McFarlane

Paul brings over 30 years of experience across healthcare, emergency services, and workplace wellbeing, shaped in some of Australia’s most challenging environments.

As the former Senior Chaplain with NSW Ambulance, he spent more than two decades supporting paramedics and communities through critical incidents, natural disasters, and high-pressure operational environments.

This included providing leadership support during major incidents such as the Lindt Café siege. His work placed him alongside frontline teams during moments of crisis - offering care, guidance, and leadership when it mattered most.

Paul later served as a senior leader at Converge International, where he led national teams delivering workplace wellbeing services across more than 500 organisations.

Today, as the founder of Responder Care, he works with business owners and leaders to help them navigate psychosocial risk, lead through challenging situations, and support their people with clarity and confidence.

He is also the author of the upcoming book Charlie 1: Wellbeing Lessons from the Front Line.

“I’ve walked alongside first responders through some of Australia’s toughest moments. I bring that same care and insight to help you support your people.”