Helping You Care For Your People When It Matters Most
Crisis Management & Leadership Support for Business Owners
Support your team, meet your responsibilities, and respond confidently when serious situations arise in your workplace. Delivered by a former NSW Ambulance Senior Chaplain with over 30 years of frontline experience in high-pressure, real-world environments.
When something serious happens in your workplace
A staff member dies unexpectedly
Your team is exposed to a traumatic incident
A critical situation impacts your workplace
You’re unsure how to respond as a leader
These are the times where clear, practical support matters most.
When something serious happens in your workplace, knowing how to respond matters
Crisis Care provides rapid access to experienced crisis leadership guidance during workplace deaths, traumatic incidents, serious staff situations, and other high-pressure events.
Helping leaders think clearly, stabilise their response, and support their people with confidence.
Speak directly with an experienced crisis advisor in a focused 60-minute session.
Learn More About Crisis Care
Download the Service Guide
Introducing Responder Care
Responder Care was founded by Paul McFarlane, a leader in crisis leadership and workplace wellbeing support.
For more than three decades, Paul has worked across healthcare, chaplaincy, and mental health leadership, supporting people in high-pressure environments where decisions matter, particularly during crisis situations and critical incidents
He has served on the frontline as Senior Chaplain with NSW Ambulance, supporting paramedics and community members through major incidents, workplace deaths, critical incidents, and community tragedies - including the 2014 Lindt Café siege in Sydney.
Today, through Responder Care, Paul works alongside business owners and organisational leaders to help them navigate workplace crisis, manage psychosocial risk, and support their teams through difficult situations.
His approach is practical and grounded in frontline experience - helping leaders think clearly, respond well, and support their teams when it matters most.
“I’ve walked alongside first responders through some of Australia’s toughest moments. I bring that same care and insight to help you support your people.”
Leading people can become complex and demanding. You don’t have to carry that responsibility alone.
Responder Care works alongside business owners to help them navigate people challenges, manage psychosocial risk, and lead their teams with greater clarity and confidence.
Learn More About Business Care
Trusted by franchise leaders when people challenges become complex
Join a FREE Webinar
Join our monthly online masterclass to learn how to support your staff and manage the new Psychosocial WHS Legislation without feeling overwhelmed!
Thursday 23rd April
11am-12pm AEST
Not sure what to do next?
Let’s talk through your situation.
“Paul is one of those rare professionals who listens deeply, leads with integrity, and genuinely puts people first. His authenticity, experience, and calm presence stand out in complex and highly charged situations. I trust him implicitly and see him as a true ally in creating workplaces where people can thrive.”
Marie McLeod
CEO and Founder of How to Thrive & Thrive Ability
