Paul has spoken with thousands of paramedics and members of the public during his time at NSW Ambulance, many of whom experienced profound trauma or loss.

These interactions have given him valuable insights into human behaviour, including how adversity is influenced by social networks and how everyone faces internal struggles, regardless of external appearances. He also recognises the importance of purpose in life and its impact on wellbeing.

Paul’s deep care for others, along with his humility and extensive experience, make him ideally suited to this work. Through Responder Care, Paul brings his knowledge and compassion to businesses, offering valuable services that improve staff wellbeing and the overall health of the organisation.

Nick Bendel

CEO and Founder of Hunter & Scribe

I had the privilege of working alongside Paul during my time as Director of Strategic Initiatives at NSW Ambulance, where Paul served as Senior Chaplain. Paul’s unwavering commitment to the wellbeing of frontline responders and his ability to provide compassionate, practical support in high-pressure environments was exceptional.

Through his work at Responder Care, Paul brings a rare blend of deep frontline experience, pastoral care, and strategic insight into workplace wellbeing. His people-centred approach resonates with teams because it’s grounded in lived experience and a genuine understanding of the unique challenges faced by first responders and healthcare workers.

Paul’s integrity, empathy, and practical leadership make him an invaluable partner for organisations looking to foster a culture of care and resilience.

Deb Barndon

Founder, Deb Barndon Coaching & Consulting
Project Manager, Full Stop Australia

I have known Paul for more than 15 years, both personally and professionally. He is a highly experienced and deeply compassionate senior chaplain, who when working within the emergency services sector, provided meaningful support and care to both service providers and patients.

Paul also brings extensive experience in the wellbeing and mental health industry, where he has helped businesses better care for their employees. He is a capable, ethical, and thoughtful business leader, with a genuine commitment to helping organisations nurture staff wellbeing and create more supportive workplaces.

Dr Glyn Henman

CEO WorldShare

During my time as Manager of Critical Incident and Counselling Services at NSW SES, I was fortunate to work collegially alongside Paul on a day-to-day basis, providing immediate care and support to the workforce experiencing critical incidents.

As the leader in program management for Peer Support and Chaplaincy, I consider working with Paul as being one of the highlights of my career, as he knows how to operate both as a trusted member of a small crisis response team and as a respected leader in his field. We worked seamlessly together during incident responses, always knowing we had each other’s back.

Paul is not only kind, empathic and generous, he has great affection for helping others and has the best sense of humour during even the most challenging of situations. It’s an honour to know Paul.

Gina Mammone ESM

Senior Manager Peer Support and Pastoral Care at Ambulance Victoria

I have known Paul for over 15 years and under his leadership, the NSW Ambulance Chaplaincy program grew into a model of excellence, providing exceptional care to paramedics, the public, and other emergency services.

Paul empowered a large team of chaplains enabling the program to expand across NSW and gain recognition internationally. His passion for wholistic wellbeing and his ability to deliver and train others in care make him a world leader in emergency services mental health.

Paul has a track record of being able to deliver excellence in care to organisations, to support people in a variety of complex situations, but also to train others and lead others in providing this care.

I highly recommend Paul for his expertise and dedication.

Rev Malcolm York

Dean of Students Moore Theological College & former Ambulance Chaplain

I first met Paul when I joined his team as a NSW Ambulance Chaplain. He immediately impressed me as a strategic leader with the capacity to build a diverse, professional, and responsive team of volunteer multifaith chaplains across the state.

Paul introduced best-practice operational readiness within the chaplaincy team and regularly deployed incident response teams to provide wellbeing and practical support to NSW Ambulance staff and community members during major incidents and natural disasters.

His leadership style is relational, empowering, consultative, and strategic. I have no doubt this is why Paul achieved so much within the NSW Ambulance Staff Health team and made such a meaningful impact on those he supported through trauma or declining wellbeing.

Paul is deeply committed to ongoing professional and personal development in wellbeing, staff support services, and emergency management. He continues to receive well-deserved recognition for his contributions, both as a volunteer and a professional.

I’m proud to call Paul a colleague and friend. I commend him to you as a highly experienced practitioner in wellbeing and emergency services, with a broad skillset and a relentless passion for making a difference.

Michelle White

Director & Principal Consultant, Michelle White Consulting & Training

Paul brings a wealth of experience and is incredibly approachable. He listens carefully and adapts to the needs of our partner organisations with genuine care. I’m consistently impressed by his creativity, attention to detail, and his willingness to go the extra mile to get the job done.

He always puts the client at the centre of the conversation and is focused on achieving the best possible outcome.

Richard McMahon

Executive Officer, Spiritual Care Australia

When my husband was medically discharged from the Ambulance service due to PTSD, our family was suddenly faced with a future full of uncertainty. In that difficult season, we reached out to Paul - someone we had known and respected through years of professional connection.

Paul’s support was nothing short of extraordinary. With kindness, empathy, and integrity, he created a safe and non-judgemental space for my husband to process his experiences. His deep understanding of workplace trauma, especially in emergency services, brought clarity and hope when we needed it most.

Paul’s compassionate guidance reminded us that recovery is possible, and that families too, can find strength through adversity. His care not only supported my husband, but also helped our family begin to imagine a life beyond trauma.

Paul is more than a practitioner - he’s a trusted ally who brings heart, wisdom, and unwavering commitment to the wellbeing of those he supports.

Bridget Thomas

Owner City Cave Float & Wellness Centre, Richmond NSW